Training
The value of transmitting value.
DIMARNO srl has merchandized basic products for ice-cream parlours, bakeries and catering since 1985. During this time, the company has consolidated: knowledge and experience that not only carry on at present, but also expand thanks to people and across borders.DIMARNO srl ‘s plan is to involve chefs and confectionary teachers in teaching food culture with experts coming from all over Europe (confectioners, ice-cream makers, bakers).
Customer satisfaction
What orientates Dimarno
DIMARNO’s expertise has a centre: the customer. DIMARNO operates in the 5 crucial areas of customer satisfaction (tangible aspects, reliability, responsive capacity, reassurance capacity, empathy) by putting at the customer’s disposal staff prepared to give swift and personalized feedback.The evolution of the service towards a quality tailored to the customer, both in terms of the finished product and the satisfaction comeback, stems from listening and analyzing.
